Privacy Policy

Privacy Policy for Maravilha Zeauty

Effective Date: 12.10.2024

At Maravilha Zeauty (hereafter referred to as “we,” “us,” or “our”), we are committed to protecting the privacy and personal data of our users. This Privacy Policy explains how we collect, use, share, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable Moroccan privacy laws.

By using our website [https://maravilha-zeauty.com/] and purchasing our products, you agree to the practices outlined in this policy.

1. Who We Are

2. Data We Collect

We may collect various types of personal data from you when you interact with our website or purchase our products. This includes:

Personal Identification Information:

  • Name: Required for shipping and billing purposes.
  • Email address: Used for communication, updates, and marketing purposes (if consented to).
  • Phone number: For order confirmation and customer service.
  • Shipping and billing address: Necessary for order delivery and invoicing.
  • Payment details: Handled securely by third-party payment processors.

Automatically Collected Data:

  • IP address: For website analytics and security purposes.
  • Browser type and device information: Used to enhance user experience.
  • Cookies: To track preferences, optimize content, and improve website functionality. You can control cookie preferences through your browser settings.

3. How We Use Your Data

We use your personal data to:

  • Process and fulfill orders: Including payment processing, order tracking, and delivery.
  • Provide customer support: Responding to inquiries, managing returns, and resolving issues.
  • Send marketing communications: Such as newsletters and promotions, only if you have opted in. You can opt out at any time.
  • Improve our website: Through analytical data and user behavior insights to enhance user experience.
  • Ensure security: Detect, prevent, and address fraud or security issues.
  • Comply with legal obligations: Ensuring we meet our regulatory requirements.

4. Data Storage and Security

We are committed to keeping your data secure. We use secure servers and implement technical and organizational measures to prevent unauthorized access, modification, or disclosure of your data. However, no method of transmission over the internet or method of electronic storage is 100% secure.

Data Retention:

  • We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law (e.g., for tax or legal reporting purposes).
  • Marketing data: Stored until you opt out of receiving our communications.

5. Sharing of Data

We do not sell or rent your personal data. However, we may share your data with the following third parties, always ensuring compliance with GDPR standards:

  • Service Providers: Including payment processors, delivery companies, and IT service providers who help us manage our business operations. These providers only have access to personal data necessary to perform their functions.
  • Legal and Regulatory Authorities: If required by law or to protect our rights, property, or the safety of others.
  • Business Transfers: If Maravilha is involved in a merger, acquisition, or asset sale, your personal data may be transferred to the new owner.

6. User Rights Under GDPR

As a user, you have the following rights regarding your personal data:

  1. Right to Access: You can request a copy of the personal data we hold about you.
  2. Right to Rectification: You can request the correction of inaccurate or incomplete personal data.
  3. Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected.
  4. Right to Restrict Processing: You can request that we limit the processing of your personal data in certain situations.
  5. Right to Data Portability: You can request that we provide your data in a structured, commonly used, and machine-readable format, or transmit it to another data controller.
  6. Right to Object: You can object to the processing of your personal data for direct marketing purposes or based on legitimate interests.
  7. Right to Withdraw Consent: If we process your personal data based on your consent, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us at [[email protected]]. We will respond to your request within one month, as required by the GDPR.

7. Cookies Policy

We use cookies and similar tracking technologies to collect information about your activity on our website and improve user experience. You may set your browser to refuse all cookies or indicate when a cookie is being sent. If you disable cookies, certain features of our website may not function properly.

8. Third-Party Links

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies when visiting these websites.

9. Children’s Privacy

Our website is not intended for use by children under the age of 16. We do not knowingly collect personal data from children. If we discover that we have collected such data, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, with the updated effective date. We encourage you to review this policy periodically to stay informed of how we protect your personal data.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Address:

Email: [[email protected]]

By using our website, you acknowledge that you have read and understood this Privacy Policy.